Answer:
Option B
Explanation:
The number of telephone calls per hour is a random variable mean =5
The required probability is given by
$P(r>2)=1-P(r\leq2)=1-\sum_{r=0}^2\frac{e^{-5}.5^{r}}{r!}$
$=1-\left[\frac{5^{0}}{0!}+\frac{5^{1}}{1!}+\frac{5^{2}}{2!}\right]\frac{1}{e^{5}}=1-\frac{37}{2e^{5}}=\frac{2e^{5}-37}{2e^{5}}$